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DUE TO AERIAL AGGREGATE OF COVID-19 SUPPLIES, ORDERS ABILITY BE DELAYED 2 TO 4 DAYS
DUE TO AERIAL AGGREGATE OF COVID-19 SUPPLIES, ORDERS ABILITY BE DELAYED 2 TO 4 DAYS

Allotment & Replacements

Update 3/1/2020: DUE TO COVID-19 we can not acquire any opened or acclimated medical accessories and accessories for the assurance of our workers. Apologetic for the inconvenience. 

On all artefact returns, you are amenable for alignment addition of the artefact aback to the adapted Mountainside Medical warehouse. You may use UPS, FedEx or USPS.

If application USPS amuse mail the artefact aback to:

Mountainside Medical Returns

Po Box 247

Marcy, NY 13403

If application FEDEX or UPS amuse acknowledgment to

Mountainside Medical Returns

9262 Old River Rd

Marcy, NY 13403

Please accommodate receipt/order cardinal and acumen for the return

Products charge be unopened due to regulations from the administration of health. All medical articles are to be awash in the aboriginal packaging and cannot be repackaged.

All articles to be alternate charge be alternate aural 30 canicule from the balance date, 100% complete, in resalable condition, and charge accommodate aboriginal packing material, manuals, bare assurance cards and added accessories provided by the manufacturer.

All allotment accustomed by Mountainside-Medical.com are accountable to a restocking fee of 25%, and charge be completed aural 30 canicule of the date of invoice/Sales receipt. 

Due to manufacturers' acknowledgment policies, Braces, Splints, Sammon Preston Products, Don Joy, and added custom accessories may be alternate to Mountainside Medical for aliment alone -no refunds or exchanges can be fabricated at any time.

Scrotal Supports are non returnable. 

Medical Accessories accomplished the acknowledgment adroitness aeon (30 days) can alone be exchanged or repaired beneath warranty.   

Products that are non returnable and alien aback to us will be discarded. 

Shipping is non refundable.